Returns & Exchanges
At Swederm, we want you to be completely satisfied with your beauty experience. If a product doesn't meet your expectations, you can return unused items in their original packaging within 30 days of delivery.
Initiate Your Return
Contact our customer service team via email with your order number and the reason for the return to receive a Return Authorization form.
Prepare the Package
Securely pack the unused items in their original boxes, ensuring all protective seals are intact to qualify for a full refund.
Ship the Items
Affix the provided shipping label to your package and drop it off at any authorized courier location; please keep your tracking receipt for reference.
Receive Your Refund
Once our quality control team inspects the returned products, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing